Sales Automation Specialist

Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.

• We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
• We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
• We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.

And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.

About the role:

Bloomreach is looking for an organized, tech-savvy, and highly collaborative Sales Automation Specialist to serve as the coordination layer between marketing-generated demand and the sales team. In this role, you will own the operational flow of inbound marketing-sourced leads (“BrandGen”) to ensure leads are routed accurately, meetings are scheduled and completed, and handoffs between teams happen quickly and cleanly.

This opportunity is ideal for someone who thrives in a fast-moving environment, communicates exceptionally well internally, and enjoys making processes run better. The Sales Automation Specialist will be responsible for working closely with AEs, marketing, and revenue operations to ensure inbound opportunities move through the funnel with speed, clarity, and accountability.

A day in the life:

In this role, you will:

• Monitor inbound “BrandGen” lead flow and ensure leads are routed to the right Account Executives based on territory, segment, and ownership rules
• Partner with AEs to confirm meetings are scheduled promptly and completed as expected
• Act as the connective tissue between marketing-sourced pipeline and the sales organization, helping ensure nothing gets dropped between teams
• Track speed-to-lead, meeting progression, routing accuracy, and other key operational signals across the inbound motion
• Identify breakdowns, bottlenecks, and inconsistent execution, then partner with the right teams to resolve them
• Create and maintain a feedback loop with marketing and operations on lead quality, routing issues, meeting outcomes, and conversion trends
• Help improve inbound workflows, documentation, and operating discipline so the process becomes faster, cleaner, and more scalable over time
• Communicate clearly and proactively with cross-functional stakeholders when action is needed, follow-up is missing, or processes are not working as intended
• Work directly within AI-powered go-to-market tools to support lead prioritization, outreach automation, and workflow efficiency across the inbound motion

Required skills and experience:

• 1 to 3 years of experience in a sales support, sales coordination, business development support, marketing operations support, or similar go-to-market role
• Strong organizational skills and exceptional attention to detail
• Excellent written and verbal communication skills, especially in internal stakeholder management
• Ability to coordinate across multiple teams and keep work moving without direct authority
• Comfort working in CRMs and go-to-market systems such as Salesforce, HubSpot, or similar tools
• Strong sense of ownership and follow-through; able to spot gaps and drive resolution
• Analytical mindset with the ability to identify trends, process breakdowns, and opportunities for improvement
• Ability to work quickly and accurately in a high-volume environment
• Confidence navigating ambiguity and prioritizing across multiple inputs
• Strong technical aptitude and comfort learning new tools and systems quickly
• Comfort using or learning AI-powered go-to-market tools to support lead prioritization, outreach automation, and workflow efficiency (e.g., Salesloft, Qualified, or similar platforms)

Preferred skills and experience:

• Experience supporting an inbound sales motion or marketing-to-sales handoff process
• Exposure to lead routing logic, territory assignment, meeting coordination, or funnel management
• Experience partnering with marketing, SDR, sales, or RevOps teams in a B2B SaaS environment
• Familiarity with speed-to-lead, conversion metrics, and inbound funnel reporting
• Experience identifying and improving operational workflows or process documentation
• Comfort working with Slack, CRM reporting, spreadsheets, and other workflow tools
• Prior experience in a highly cross-functional coordination role where success depended on strong internal communication

What success in this role looks like:

• BrandGen leads are routed quickly and accurately
• Meetings are consistently scheduled and completed with minimal manual chasing
• AEs trust the process and know where to go when issues arise
• Marketing receives clear, actionable feedback on lead quality and conversion patterns
• Inbound execution becomes faster, more consistent, and easier to scale
• Process gaps are surfaced early and solved thoughtfully

Excited? Join us and transform the future of commerce experiences.

The on-target-earnings range for this position is $70,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional benefits:

• Health care including medical, dental, and vision insurance
• 401k plan with employer contribution

#LI-AB1

More things you'll like about Bloomreach:

Culture:

• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
• We believe in flexible working hours to accommodate your working style.
• We work virtual-first with several Bloomreach Hubs available across three continents.
• We organize company events to experience the global spirit of the company and get excited about what's ahead.
• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
• The Bloomreach Glassdoor page elaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5

Personal Development:

• We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*

Well-being:

• The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
• Subscription to Calm - sleep and meditation app.*
• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
• We facilitate sports, yoga, and meditation opportunities for each other.
• Extended parental leave up to 26 calendar weeks for Primary Caregivers.*

Compensation:

• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
• Everyone gets to participate in the company's success through the company performance bonus.*
• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
• We reward & celebrate work anniversaries -- Bloomversaries!*

(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)

Excited? Join us and transform the future of commerce experiences!

If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.

#LI-Remote