This one is closed
Live roles like this one
-
B
3h ago
VivSoft Technologies United States $135k - $140k/yr
-
B
3h ago
Associate Creative Director, Art
EVERSANA United States $123k - $176k/yr
-
B
3h ago
Mainframe Systems Programmer - DB2 Physical
Ensono United States $65k - $123k/yr
-
C
7h ago
Toptal Canada
See every "Key Account Manager" role →
Get new “Key Account Manager” roles by email
One email a day with what is new in "Key Account Manager". Nothing new, no email.
We confirm the address first, and every mail carries an unsubscribe link. Alerts are ours, not a third party's.
Why this grade This listing scored 24/100, which is an F. It lost the most ground on pay transparency. See the breakdown
- Description depth 20 / 20 How much the posting actually says about the work, measured in characters of real text.
- Remote clarity 8 / 15 Whether "remote" means anywhere, or is quietly restricted to one country.
- Role specificity 6 / 10 Whether the listing is tagged well enough to tell what the role actually is.
- Corroboration 5 / 10 Whether more than one source carries this listing.
- Freshness 0 / 15 How recently it was posted. Older postings are likelier to be filled or abandoned.
- Pay transparency 0 / 25 A published salary range, worth more than any other single factor because it is what a candidate cannot find out without applying.
-15 Ghost-job penalty — Deducted for signals that this posting may not be a real, currently-open role — staleness, repeated relisting, or talent-pool language.
Every figure above is arithmetic over the posting itself — its salary field, its text, its age, its tags and how many sources carry it. How the grades work →
Sales Customer Service Manager Full Time
Responsibilities
- Develop and execute strategic account plans aligned with growth targets and global account strategies.
- Collaborate with regional sales teams to ensure consistent customer engagement and scale successful business cases across locations.
- Identify, cultivate, and secure new business opportunities across pharma, biotech, genomics, proteomics, and advanced imaging markets.
- Drive year‑over‑year revenue growth by expanding share of wallet and pursuing single‑source supply opportunities.
- Build and maintain strong relationships with scientists, facilities teams, procurement leaders, and OEM decision makers.
- Capture and communicate Voice of Customer insights to inform product development and customer strategies.
- Apply understanding of Life Sciences workflows—such as microscopy, imaging, spectroscopy, cell analysis, and precision instrumentation—to support design‑in initiatives.
- Partner with Applications Engineering, R&D, and Product Management to ensure solutions align with evolving customer and market needs.
- Analyze account performance, competitive activity, pricing trends, and market dynamics to support strategic decision‑making.
- Manage opportunities and track global account performance using CRM systems.
- Present monthly executive summaries covering year‑to‑date results, forecasts, key opportunities, customer issues, and action‑plan progress.
- Collaborate with sales, engineering, operations, and service teams to deliver a seamless customer experience.
- Ensure compliance with business processes, Terms & Conditions, regulatory standards, and applicable export control requirements.
Required Qualifications
- Bachelor’s degree in Engineering, Life Sciences, Physics, Chemistry, Business, or a related field.
- Minimum 5 years of sales or sales‑related experience in a technology‑focused organization.
- Strong understanding of Life Sciences workflows, instrumentation, and market dynamics.
- Ability to manage complex, multi‑site global accounts.
- Excellent communication, negotiation, and relationship‑building skills.
- Strong strategic and analytical thinking abilities.
- Proficiency with CRM systems (Salesforce preferred).
- Ability to travel 25%–33%, including internationally.
Preferred Qualifications
- Experience in Life Sciences, electron microscopy, biotech/pharma instrumentation, precision equipment, semiconductor, or vibration control.
- Experience in key account management and business development.
- Project management experience.
Originally posted on Himalayas
Apply for this role Opens himalayas.app — the link as listed; we have not yet verified it is the employer's own page
Quick question · anonymous · one tap
Would you apply to this job?
Answer to see what other job seekers said.
Your turn · no account needed
Help the next applicant
You may know something about this listing that we cannot see from here. One tap. No account needed. Signed-in reports earn points once the evidence agrees with you.
I know what it pays
Sign in with Google to earn points for reports — 100 confirmed points buy a week of Early Access.
Where this listing came from
- 15 Jul 2026 Himalayas first sighting
Seen on 1 board over 0 days.