Senior Manager Application Delivery

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

Summary

Gainwell is seeking a Module Delivery Lead, responsible for leading a development team and overseeing end‑to‑end delivery of Pharmacy product solutions. This role is essential to supporting a diverse and growing client base and managing multiple Pharmacy solutions, including Point of Sale, Prior Authorization, Online Portal, and Preferred Drug List. The environment is fast‑paced and dynamic, requiring effective leadership across production support, upgrades, and new implementations.

Your role in our mission

• Execute offshore expansion, drive and own module labor transformation​
• Enable handoffs across shores​
• Accountable to make and meet 100% of delivery commitments​
• Feed team with actionable work, escalate and mitigate requirement delays​
• Drive operational cost efficiency of a module (both onshore/offshore)​
• Manage module labor and non-labor financial forecast, monthly variance analysis​
• Monitor delivery flow and execute mitigation actions to get back on track​
• Own quality and compliance to Definition of Done and documented standards​
• Create and execute delivery plan for urgent change requests, defects, rally Subject Matter Experts and Architects to swarm on solution​
• Own module on-call rosters / coverage to meet implementation and account needs​
• Align development plans to implementation timelines and contracts​
• Resolve conflicting priorities, balance delivery plan across implementation & account demands ​
• Module point of contact for implementation & account escalations​
• Responsible for performance management, coaching and talent coverage plan
• Coordinate with Release Train Engineering and Product Owners to determine actions needed to make improvements.
• Manage escalated issues and requests from stakeholders (i.e., establish a solid communication channel between the development team and the implementation team)
• Assist with moving impediments, including dependencies

What we're looking for

• 15+ years of IT management experience
• Scrum‑certified in at least one role (e.g., Product Owner, Scrum Master)
• Demonstrates a positive, energetic leadership style
• Highly adaptable and effective in fast‑changing environments
• Exceptional communication skills, with the ability to present at an executive level

What you should expect in this role

• This is a full-time permanent regular salaried (W-2) employee position.
• Monday through Friday work schedule (40 hours per week).
• Health (medical, dental, vision) benefits start on day 1 of employment.
• Company match 401K and other benefits available within months of starting.
• New employees are eligible to take advantage of flexible vacation policy after ninety (90) calendar days of employment. Any exception requires manager approval prior to employee's Gainwell start date.
• Company provided computer for work use.
• For all hybrid and remote positions employees' Broadband Internet connections, should have a minimum speed of 24MBS download and 8 MBS upload. Greater speeds will of course provide better performance.
• Video cameras must be used during all interviews, as well as during the initial week of orientation if hired.
• The use of AI during interviews is prohibited.
• This position will accept applications unril June 8, 2026.

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The pay range for this position is $106,500.00 - $152,100.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.