Lead UX Designer

Company Description

Come join us and make a difference in the world!

Discover more at www.necsws.com

NO AGENCIES PLEASE

Job Description

NEC Digital Studio is looking for a passionate and experienced design leader to help shape the future of digital healthcare.

Reporting functionally to the Head of Product within NEC Health, you'll define and drive the user experience strategy across our portfolio of screening, real-world evidence, registries and pathway management solutions. You'll own the evolution of the NEC Health design system, creating a consistent, intuitive and accessible experience across our products and services.

This is both a strategic and hands-on role, combining UX leadership, design delivery, and coaching the wider product team best practice design principles. You'll work closely with customers, clinicians, product and engineering teams to improve patient outcomes, support value-based healthcare, and championing a culture of exceptional design as well a the use of latest technologies.

As part of NEC Digital Studio's UX/UI Community of Practice, you'll also contribute to and benefit from a wider network of design expertise across NEC.

Key Responsibilities

Design Leadership & Portfolio Ownership

• Define and own the UX vision for the NEC Health portfolio.
• Lead the development and governance of a unified NEC Health Design System.
• Drive consistency in user experience, interaction patterns, accessibility standards and visual language across all Health products and services.
• Partner with Product Managers, Product Owners and Engineering teams to embed design excellence throughout the product lifecycle.
• Experience working within multidisciplinary delivery teams.
• Shape a seamless NEC Health Suite experience, enabling users to move effortlessly between products and services.
• Lead design activities on strategic programmes and high-priority initiatives.
• Produce and oversee user flows, wireframes, prototypes and interaction models where required.
• Facilitate workshops, discovery activities and co-design sessions with customers and users.

Coaching & Capability Development

• Mentor Product Managers, Product Owners and wider stakeholders in user-centred design and design thinking.
• Increase design maturity across the Health division.
• Promote best practices in accessibility, usability testing and evidence-based design.
• Help teams embed customer-centric thinking into product development.

Stakeholder & Customer Engagement

• Build trusted relationships with healthcare organisations, NHS stakeholders, clinicians and customers.
• Present and defend design decisions to senior stakeholders and executive audiences.
• Translate complex healthcare workflows into intuitive, effective digital experiences.
• Act as a trusted advisor on user experience and design strategy.
• Demonstrable experience working with complex stakeholder groups, navigating ambiguity and competing priorities.

Design Culture & Advocacy

• Champion a culture of simplicity, empathy, accessibility and quality.
• Promote innovative approaches grounded in user needs, evidence and measurable outcomes.
• Drive adoption of design standards, reusable patterns and best practices across the organisation.
• Help establish NEC Health as a recognised leader in healthcare user experience and digital product design.

Technology

• A clear active interest in the latest technology and tooling for software design and beyond.
• Demonstrable Experience with Figma
• Experience using Figma Make and/or other AI design tools

Qualifications

• Demonstrable Experience working as a UX Designer
• Experience with Leadership
• Experience within Health would be desirable
• Experience working to GDS standards
• Previous experience working with Multidisciplinary Project Teams
• Stakeholder Management
• Experience of Accessibility and WCAG Standards

Additional Information

We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
• 25 days paid holiday with the option to buy/sell (FTE)
• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
• A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
• A selection of flexible benefits to suit your individual needs
• All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.

OTHER INFORMATION

• Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
• All offers are subject to satisfactory vetting, references and occupational health checks.
• Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

Who We Are:

We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.

Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.

We work with governments, hospitals, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.

We’d love your help. And we’ll support you all the way.