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Why this grade This listing scored 39/100, which is an F. It lost the most ground on pay transparency. See the breakdown
- Description depth 20 / 20 How much the posting actually says about the work, measured in characters of real text.
- Pay transparency 12 / 25 A published salary range, worth more than any other single factor because it is what a candidate cannot find out without applying.
- Remote clarity 8 / 15 Whether "remote" means anywhere, or is quietly restricted to one country.
- Corroboration 5 / 10 Whether more than one source carries this listing.
- Freshness 4 / 15 How recently it was posted. Older postings are likelier to be filled or abandoned.
- Role specificity 0 / 10 Whether the listing is tagged well enough to tell what the role actually is.
-10 Ghost-job penalty — Deducted for signals that this posting may not be a real, currently-open role — staleness, repeated relisting, or talent-pool language.
Every figure above is arithmetic over the posting itself — its salary field, its text, its age, its tags and how many sources carry it. How the grades work →
About the Team/Role
The Implementation Specialist supports the accurate setup of employer plans and groups by collaborating with Partners and Employers throughout the onboarding process. This role ensures all plan setups and spreadsheet review within WEX Health Cloud and COBRA Point are completed accurately and on schedule, contributing to a seamless implementation experience for clients.
How you'll make an impact
Must adhere to security policies.
Assist with implementation of employer plans across both the COBRA Point platform (e.g., COBRA, Direct Bill), ensuring accurate and timely completion in alignment with SLA commitments.
Ensure timely responsiveness to inbound calls and voicemails, maintaining professional communication throughout each shift.
Work with internal WEX Health teams and resources as needed to facilitate setup of Employers plans.
Communicate effectively with key stakeholders via phone and email, providing timelines, education and training.
Provide education to employers on plan setups, processes for effective and scalable implementation, and ongoing knowledge related to the COBRA Point platforms.
Provide online demonstration of portals available to employers as needed/requested.
Effectively communicate status of current implementations to both WEX Health and Partners teams.
Meet or exceed all outlined quality standards.
Ensure accuracy and keep all internal tools and systems up to date.
Review incoming documents for accuracy and completeness according to established guidelines. Communicate required corrections or feedback based on document reviews.
Lead the implementation process for the employer and partner:
Provide regular communication and discussion recaps to all project stakeholders internally and externally, leveraging strong written and oral communication.
Identify and document employer/partner issues requiring escalation, gathering all necessary information and routing them to the appropriate parties according to defined procedures.
Be a resource for the BPO Implementation team:
Create and maintain documentation for team processes, tools and workflows.
Assist in training of new team members.
General Duties:
Ensure privacy according to HIPAA.
All other duties as assigned based on business need.
Experience you'll bring
Bachelor’s Degree in Business, Technology, or Healthcare-related field or equivalent implementation-related work experience.
Ability to communicate effectively, both in writing and verbally, with Partners, Employers, and across internal WEX Health teams.
Ability to work in a fast-paced professional environment.
Preferred:Experience working with Partners, Employers, or Consumers.
Originally posted on Himalayas
Apply for this role Opens himalayas.app — the link as listed; we have not yet verified it is the employer's own page
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Where this listing came from
- 12 Aug 2026 Himalayas first sighting
Seen on 1 board over 0 days.