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Why this grade This listing scored 39/100, which is an F. It lost the most ground on pay transparency. See the breakdown
- Description depth 20 / 20 How much the posting actually says about the work, measured in characters of real text.
- Pay transparency 12 / 25 A published salary range, worth more than any other single factor because it is what a candidate cannot find out without applying.
- Remote clarity 8 / 15 Whether "remote" means anywhere, or is quietly restricted to one country.
- Corroboration 5 / 10 Whether more than one source carries this listing.
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-10 Ghost-job penalty — Deducted for signals that this posting may not be a real, currently-open role — staleness, repeated relisting, or talent-pool language.
Every figure above is arithmetic over the posting itself — its salary field, its text, its age, its tags and how many sources carry it. How the grades work →
Kardex AutoStore is at the forefront of developing the world’s fastest Automatic Storage and Retrieval Systems (ASRS)—boosting storage capacity by up to four times. Proven in the market for years, this cutting-edge technology seamlessly enhances Kardex’s comprehensive order fulfillment solutions, expanding its portfolio of high-performance intralogistics innovations.
As a French speaking Customer Success Manager (m/f/d), you will be at the forefront of driving exceptional customer satisfaction while uncovering opportunities to achieve service targets.
You’ll have the opportunity to take the lead in contract negotiations and to be instrumental in cultivating strong, lasting relationships with clients, ensuring long-term success and growth.
Your tasks
You will manage AutoStore solutions projects in the after-sales business, ensuring seamless project delivery and ensure a smooth transition from Sales to implementation to service.
Key responsibilities include:
Actively supporting and advising customers during the after-sales phase
Maintaining regular contact with and visiting customers to foster relationships
Ensuring high customer satisfaction through customer-focused and efficient problem-solving
Responsibility for managing AutoStore after-sales projects
Identifying, proposing, negotiating, and implementing improvements (Change Requests)
Preparing quotes, contracts, and presentations for customers
Proactively marketing services
Identifying and developing additional services based on service reports
Willingness to travel (approx. 40%)
Your profile
Driven to thrive in a startup environment, embracing innovation and agility.
Strong troubleshooting skills with the ability to resolve challenges efficiently.
Detail-oriented, with a strong commitment to delivering high-quality results and meeting all customer needs.
Proven ability to build effective cross-functional relationships, collaborating seamlessly across teams and departments.
Business administration or technical degree in engineering or a similar field
In addition to a strong command of English, you are fluent in at least one of the following languages:French; an additional language such German, Spanish, or Italian is highly preferred.
We Offer
Company Culture: Respect, team spirit, reliability, and passion shape our collaboration. A positive, family-like working environment is our top priority.
Long-term Perspectives: Secure employment in a growth-oriented, international company with development opportunities.
AutoStore: In the Kardex AutoStore division, innovative startup spirit meets the stability of the globally established Kardex Group.
Support & Training: Comprehensive onboarding, training programs at our Academy, and a strong team.
Work-Life Balance: Flexible flextime, statutory vacation entitlement, additional special leave days, and mobile working.
Compensation & Benefits: Attractive salary, company pension scheme, capital-forming benefits, as well as company and team events, bike leasing, health management, and much more.
Interested in the right position for you?
Then send us your meaningful application via our applicant portal. Applying takes just two minutes with us. If you have any questions, please feel free to contact Bonnie Mo, +34 675 885 067.
We look forward to hearing from you!
Originally posted on Himalayas
Apply for this role Opens himalayas.app — the link as listed; we have not yet verified it is the employer's own page
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Where this listing came from
- 18 Aug 2026 Himalayas first sighting
Seen on 1 board over 0 days.