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Why this grade This listing scored 27/100, which is an F. It lost the most ground on pay transparency. See the breakdown
- Description depth 20 / 20 How much the posting actually says about the work, measured in characters of real text.
- Remote clarity 8 / 15 Whether "remote" means anywhere, or is quietly restricted to one country.
- Corroboration 5 / 10 Whether more than one source carries this listing.
- Freshness 4 / 15 How recently it was posted. Older postings are likelier to be filled or abandoned.
- Role specificity 0 / 10 Whether the listing is tagged well enough to tell what the role actually is.
- Pay transparency 0 / 25 A published salary range, worth more than any other single factor because it is what a candidate cannot find out without applying.
-10 Ghost-job penalty — Deducted for signals that this posting may not be a real, currently-open role — staleness, repeated relisting, or talent-pool language.
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This listing does not state a salary
$40k – $62k
That is the middle half of what comparable roles paid on this board over the last 90 days — 82 listings that did publish a figure, median $53k. It is not this employer's offer, and we have no idea what they pay. It is only what the rest of the market advertised.
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Job Summary
The Membership Enrollment Specialist I processes enrollment additions, updates, changes, reinstatements, and terminations in an accurate and timely manner for the assigned product line. The incumbent is responsible for processing of renewals and premium billing. The incumbent works closely and directly interacts with external customers such as employer groups, 834 vendors and brokers/consultants, and with internal customers such as Underwriting, Account Management, Sales, Customer Service staff, Claims staff, etc. to answer questions and resolve issues.Requirements
EDUCATION
High School diploma or equivalent.
EXPERIENCE
Minimum two (2) years' college coursework (48 semester hours) or other equivalent certification with an emphasis in general business, health plan administration, or medical-related fields of study OR minimum of one (1) year of relevant office work experience (such as claims administration, medical office, health insurance, etc.).
ESSENTIAL SKILLS & ABILITIES
Strong time management and organizational skills
Results-driven with highly developed attention to detail
Primary focus on accuracy and outcomes
Customer service
Strong interpersonal skills
Keyboarding
Dependability
High integrity
Confidentiality
Problem solving
Issue resolution
Sound judgment
Computer literacy
Microsoft Office
Oral and written communication
Teamwork
Skills
• Active Listening• Administrative Review• Conflict Resolution• Critical Thinking• Customer Service• Decision Making• External Collaboration• Interpersonal Communication• Microsoft Office• Oral Communications• Organizing• Performing Administrative Activities• Problem Sensitivity• Researching• Results Interpretation• Time Management• Written CommunicationResponsibilities
• Accepts, investigates, and responds to incoming calls, e-mails, and other forms of communication in an accurate, timely and professional manner.• Assists with employer groups, 834 vendors, brokers/consultants, Customer Service, Claims, Account Management and/or Sales staff needs, as required.• Confirms information including but not limited to: enrollment/membership status, records, questions or concerns, and database requests.• Drives and supports high-work-volume aOpen Enrollment activities each year.• Generates and distributes membership-related documents such as ID cards, Certificates of Coverage, Certificates of Creditable Coverage, etc.• Maintains ongoing correspondence with internal and external customers.• Performs other duties as assigned.• Processes enrollment additions, changes, reinstatements, and cancellations in an accurate and timely manner.• Provides clerical and technical support for enrolling members, membership vendors, brokers and consultants, and employer groups.• Provides excellent customer service and guidance to both internal and external customers.• Responsible and accountable for up-to-date knowledge and achievement of divisional standards related to production, quality, and dependability.Certifications
Security Requirements
This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual.
Segregation of Duties
Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual.
Employment Type
RegularADA Requirements
1.1 General Office Worker, Sedentary, Campus Travel - Someone who normally works in an office setting or remotely and routinely travels for work within walking distance of location of primary work assignment.
Originally posted on Himalayas
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Where this listing came from
- 24 Aug 2026 Himalayas first sighting
Seen on 1 board over 0 days.