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Why this grade This listing scored 48/100, which is a D. It lost the most ground on pay transparency. See the breakdown
- Description depth 20 / 20 How much the posting actually says about the work, measured in characters of real text.
- Pay transparency 12 / 25 A published salary range, worth more than any other single factor because it is what a candidate cannot find out without applying.
- Freshness 8 / 15 How recently it was posted. Older postings are likelier to be filled or abandoned.
- Remote clarity 8 / 15 Whether "remote" means anywhere, or is quietly restricted to one country.
- Corroboration 5 / 10 Whether more than one source carries this listing.
- Role specificity 0 / 10 Whether the listing is tagged well enough to tell what the role actually is.
-5 Ghost-job penalty — Deducted for signals that this posting may not be a real, currently-open role — staleness, repeated relisting, or talent-pool language.
Every figure above is arithmetic over the posting itself — its salary field, its text, its age, its tags and how many sources carry it. How the grades work →
This listing does not state a salary
$40k – $62k
That is the middle half of what comparable roles paid on this board over the last 90 days — 82 listings that did publish a figure, median $53k. It is not this employer's offer, and we have no idea what they pay. It is only what the rest of the market advertised.
Magna Legal Services is a trusted nationwide partner to law firms, corporations, insurance carriers, and government agencies, delivering comprehensive legal support at every stage of a case. From court reporting and record retrieval to jury consulting, investigations, litigation graphics, and language services, we help our clients navigate complex legal challenges with confidence. Our reputation is built on the expertise, dedication, and professionalism of our team, and we’re proud to foster a culture where talented people can do meaningful work and grow their careers.
Magna Legal Services is seeking a proactive, personable, and service-oriented Client Services Representative to serve as a key point of contact for our clients. In this role, you will respond to inquiries, resolve issues, and coordinate with internal teams to ensure a seamless and positive client experience.
The ideal candidate is an effective communicator who thrives in a fast-paced, team-oriented environment and approaches every client interaction with professionalism, responsiveness, and care.
Primary Responsibilities
- Serve as a primary point of contact for clients, responding to inquiries received by phone, email, and client portal
- Troubleshoot client concerns, provide timely solutions, and escalate complex matters to the appropriate manager
- Build and maintain strong client relationships through proactive, professional communication
- Identify opportunities to improve the client experience and overall service delivery
- Collaborate with internal departments to address client needs and ensure issues are resolved effectively
- Communicate client feedback to support ongoing process and service improvements
- Maintain accurate and organized records of client communications and requests
Desired Background
- Excellent written and verbal communication skills
- Strong email and telephone etiquette
- Professional, client-focused approach with strong problem-solving skills
- Ability to work effectively in a fast-paced, team-oriented environment
- Strong organizational skills and attention to detail
- Proficiency with Microsoft Office and Adobe Acrobat
- Familiarity with Microsoft Teams and Zoom
- Experience with Front and ReporterBase is preferred but not required
Originally posted on Himalayas
Apply for this role Opens himalayas.app — the link as listed; we have not yet verified it is the employer's own page
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Where this listing came from
- 06 Sep 2026 Himalayas first sighting
Seen on 1 board over 0 days.