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Why this grade This listing scored 70/100, which is a B. It lost the most ground on pay transparency. See the breakdown
- Description depth 20 / 20 How much the posting actually says about the work, measured in characters of real text.
- Remote clarity 15 / 15 Whether "remote" means anywhere, or is quietly restricted to one country.
- Freshness 12 / 15 How recently it was posted. Older postings are likelier to be filled or abandoned.
- Pay transparency 12 / 25 A published salary range, worth more than any other single factor because it is what a candidate cannot find out without applying.
- Role specificity 6 / 10 Whether the listing is tagged well enough to tell what the role actually is.
- Corroboration 5 / 10 Whether more than one source carries this listing.
Every figure above is arithmetic over the posting itself — its salary field, its text, its age, its tags and how many sources carry it. How the grades work →
This listing does not state a salary
$40k – $62k
That is the middle half of what comparable roles paid on this board over the last 90 days — 82 listings that did publish a figure, median $53k. It is not this employer's offer, and we have no idea what they pay. It is only what the rest of the market advertised.
Customer Service Entry level Full Time
We are looking for an empathetic, detail-oriented, and proactive Customer Care Specialist to join our team. In this role, you will be the primary touchpoint for our customers, ensuring they receive prompt, helpful, and compassionate support. Beyond simply solving issues, your goal is to build strong relationships, foster loyalty, and deliver exceptional experiences across all communication channels.
Key Responsibilities:
- Respond to customer inquiries via phone, email, live chat, and social media in a timely, professional, and friendly manner.
- Actively listen to customer concerns, identify root causes, and provide clear, effective solutions or escalations.
- Manage customer feedback, complaints, and service issues with patience, empathy, and high emotional intelligence.
- Collaborate with internal teams (operations, technical, sales) to resolve complex customer issues efficiently.
- Maintain accurate records of customer interactions, transactions, inquiries, and feedback in the CRM system.
- Proactively follow up with customers to ensure full resolution and satisfaction.
- Identify patterns in recurring customer issues and suggest process improvements to enhance the overall customer experience.
Requirements & Qualifications:
Experience:1–3 years of experience in customer service, customer support, or client-facing roles.
Communication:Excellent verbal and written English communication skills.
Soft Skills:High level of empathy, active listening, patience, problem-solving mindset, and stress tolerance.
Tech Savvy:Familiarity with CRM software and communication tools.
Work Style:Strong organizational skills, ability to multitask in a fast-paced environment, and a strong sense of accountability.
WARNINGS:
- NO TEMPORARY workers.
- · Working schedule from Monday to Friday from 8:30 am until 5:00 pm EST.
- · NO working for another company at the same time.
- NO hiring subs to do what we hired you to do.
- We terminate immediately due to these violations.
- Citiside Properties is a property management company that manages properties for investors with portfolios of homes and/or multi-unit apartments needing off-site management.
Core Values we expect team members to remember: - Trust.
- Go Getter.
- Transparency.
Originally posted on Himalayas
Apply for this role Opens himalayas.app — the link as listed; we have not yet verified it is the employer's own page
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Where this listing came from
- 12 Sep 2026 Himalayas first sighting
Seen on 1 board over 5 days. The employer edited the description 1× since we first recorded it.