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Why this grade This listing scored 63/100, which is a C. It lost the most ground on pay transparency. See the breakdown
- Description depth 20 / 20 How much the posting actually says about the work, measured in characters of real text.
- Freshness 12 / 15 How recently it was posted. Older postings are likelier to be filled or abandoned.
- Pay transparency 12 / 25 A published salary range, worth more than any other single factor because it is what a candidate cannot find out without applying.
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- Role specificity 6 / 10 Whether the listing is tagged well enough to tell what the role actually is.
- Corroboration 5 / 10 Whether more than one source carries this listing.
Every figure above is arithmetic over the posting itself — its salary field, its text, its age, its tags and how many sources carry it. How the grades work →
This listing does not state a salary
$40k – $62k
That is the middle half of what comparable roles paid on this board over the last 90 days — 82 listings that did publish a figure, median $53k. It is not this employer's offer, and we have no idea what they pay. It is only what the rest of the market advertised.
Customer Service Entry level Full Time
We are looking for a Customer Service Representative to join our growing Customer Experience team. In this role, you will be the first point of contact for our clients; answering questions, resolving issues, and ensuring every interaction leaves people feeling supported and heard. You do not need a background in HR technology; what matters is that you genuinely enjoy helping people, stay calm under pressure, and take ownership of problems until they are solved.
Key Responsibilities
- Respond to client enquiries via phone, email, and live chat in a timely and professional manner
- Troubleshoot platform issues and escalate to technical teams where necessary
- Guide new users through the Bryq platform and help them get set up
- Log and track client interactions accurately in the CRM system
- Identify common issues and share feedback with the product team to improve the client experience
- Meet individual and team service level targets for response time and resolution quality
- Support onboarding of new client accounts alongside the Customer Success team
Requirements
Required Qualifications
- 1–3 years of experience in a customer service, support, or client-facing role
- Strong written and verbal communication skills in English
- Ability to manage multiple enquiries simultaneously without losing attention to detail
- Comfortable working with digital tools and learning new software quickly
- Secondary education or above
Preferred (Nice to Have)
- Experience in a SaaS, HR technology, or recruitment environment
- Familiarity with CRM systems (e.g., HubSpot, Salesforce, Zendesk)
- A second European language
- Experience working in retail, hospitality, or call centre environments — your frontline service skills translate directly
Benefits
- Competitive salary with performance-based bonus
- Fully remote or hybrid working options
- 25 days annual leave plus public holidays
- Access to professional development budget
- Health and wellness allowance
- A team that values your input and gives you room to grow
Originally posted on Himalayas
Apply for this role Opens himalayas.app — the link as listed; we have not yet verified it is the employer's own page
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Where this listing came from
- 21 Sep 2026 Himalayas first sighting
Seen on 1 board over 0 days.