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Why this grade This listing scored 79/100, which is a B. It lost the most ground on remote clarity. See the breakdown
- Pay transparency 25 / 25 A published salary range, worth more than any other single factor because it is what a candidate cannot find out without applying.
- Description depth 20 / 20 How much the posting actually says about the work, measured in characters of real text.
- Freshness 15 / 15 How recently it was posted. Older postings are likelier to be filled or abandoned.
- Remote clarity 8 / 15 Whether "remote" means anywhere, or is quietly restricted to one country.
- Role specificity 6 / 10 Whether the listing is tagged well enough to tell what the role actually is.
- Corroboration 5 / 10 Whether more than one source carries this listing.
Every figure above is arithmetic over the posting itself — its salary field, its text, its age, its tags and how many sources carry it. How the grades work →
Manager Full Time
Nango (YC W23) connects agents to 1,000 APIs so they can act & learn.
More than 700 paying customers use Nango today, including ServiceNow, Monday, Replit, Ramp. We are a YC-backed team of 14 from AWS, GitHub, Okta, Snyk, Netlify, Uber, Samsara, Workato, and other leading developer-tool companies.
We are hiring a Founding Customer Success Manager to help our customers succeed and grow with Nango. You will build our customer success function, working closely with our largest accounts while developing ways to support our broader customer base. You’ll own renewals, uncover new use cases, and work directly with the founders.
What You’ll Do
Build lasting relationships with developers, product leaders, and decision-makers at our largest customers.
Understand what customers are building and help them get more value from Nango.
Discover new use cases, teams, and integrations that drive account expansion.
Own renewals and expansion conversations, from planning through close.
Spot adoption gaps and risks early using product usage and customer conversations.
Partner with Engineering to resolve blockers and bring customer needs into the roadmap.
Build the playbooks and outreach that let us serve 700+ customers well.
Track customer health, retention, and growth as you build the function.
Who You Are
You have grown customer relationships at a developer tools, infrastructure, or technical SaaS company.
You have owned renewals and expansion, with results you can point to.
You are comfortable discussing APIs, integrations, and technical use cases with developers.
You build trust with both hands-on users and executive buyers.
You connect customer goals with product adoption and commercial opportunities.
You are organized, proactive, and thoughtful about where to spend your time.
You thrive when defining the playbook rather than following one.
Location
Remote in North America.
Compensation Range: $140K - $200K
Originally posted on Himalayas
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Where this listing came from
- 30 Sep 2026 Himalayas first sighting
Seen on 1 board over 0 days.