Description review
Remote Property Customer Support / Administration Specialist
Evolution Sports Group · United States · back to the listing
HR standards
53/100
needs work
Title ↔ description
70/100
solid
Reads as
Customer Support
93% confident
What this role officially is
customer service representative — ESCO, the EU occupation classification
Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.
Also known as: customer complaints handler, customer feedback representative, customer experience manager, assistant customer service representative, graduate customer service representative, information office worker
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What the listing never says
- 21 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
The listing, marked up
Remote position
Job Title: Remote Property Customer Support / Administration Specialist
Company Overview:
Evolution Sports Group is a leading property management company that specializes in managing properties for sports teams and athletes. Our team is dedicated to providing exceptional service and support to our clients, helping them find the perfect property for their needs. We are a growing company with a dynamic and collaborative team culture, and we are looking for a Remote Property Customer Support / Administration Specialist to join our team.
Position Overview:
As a Remote Property Customer Support / Administration Specialist, you will play a crucial role in ensuring our clients receive the best possible service and support. You will be responsible for managing a portfolio of properties, providing customer support to clients, and assisting with administrative tasks. This is a full-time, remote position that offers a competitive salary and benefits package.
Key Responsibilities:
• Manage a portfolio of properties, including coordinating maintenance, inspections, and tenant relations
• Provide exceptional customer support to clients, including responding to inquiries and resolving any issues that may arise
• Assist with administrative tasks such as data entry, document preparation, and record-keeping
• Collaborate with the team to develop and implement strategies to improve customer satisfaction and retention
• Stay up-to-date on industry trends and developments to ensure our clients receive the best possible service
- Other duties as assigned1
Qualifications:
• High school diploma or equivalent; Bachelor's degree.
• 2+ years of experience in property management, customer service, or a related field
• Excellent communication skills, both written and verbal
• Strong organizational and time-management skills
• Proficient in Microsoft Office and property management software
• Ability to work independently and as part of a team
• Strong attention to detail and problem-solving skills
• Ability to multitask and prioritize tasks effectively
- Experience working remotely is a plus
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- 401(k) retirement plan
- Paid time off and holidays
- Professional development opportunities
• Collaborative and supportive team culture
If you are a motivated and customer-focused individual with a passion for property management, we would love to hear from you. Apply now2 to join our team at Evolution Sports Group as a Remote Property Customer Support / Administration Specialist.
Originally posted on Himalayas
Job Title: Remote Property Customer Support / Administration Specialist
Company Overview:
Evolution Sports Group is a leading property management company that specializes in managing properties for sports teams and athletes. Our team is dedicated to providing exceptional service and support to our clients, helping them find the perfect property for their needs. We are a growing company with a dynamic and collaborative team culture, and we are looking for a Remote Property Customer Support / Administration Specialist to join our team.
Position Overview:
As a Remote Property Customer Support / Administration Specialist, you will play a crucial role in ensuring our clients receive the best possible service and support. You will be responsible for managing a portfolio of properties, providing customer support to clients, and assisting with administrative tasks. This is a full-time, remote position that offers a competitive salary and benefits package.
Key Responsibilities:
• Manage a portfolio of properties, including coordinating maintenance, inspections, and tenant relations
• Provide exceptional customer support to clients, including responding to inquiries and resolving any issues that may arise
• Assist with administrative tasks such as data entry, document preparation, and record-keeping
• Collaborate with the team to develop and implement strategies to improve customer satisfaction and retention
• Stay up-to-date on industry trends and developments to ensure our clients receive the best possible service
- Other duties as assigned1
Qualifications:
• High school diploma or equivalent; Bachelor's degree.
• 2+ years of experience in property management, customer service, or a related field
• Excellent communication skills, both written and verbal
• Strong organizational and time-management skills
• Proficient in Microsoft Office and property management software
• Ability to work independently and as part of a team
• Strong attention to detail and problem-solving skills
• Ability to multitask and prioritize tasks effectively
- Experience working remotely is a plus
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- 401(k) retirement plan
- Paid time off and holidays
- Professional development opportunities
• Collaborative and supportive team culture
If you are a motivated and customer-focused individual with a passion for property management, we would love to hear from you. Apply now2 to join our team at Evolution Sports Group as a Remote Property Customer Support / Administration Specialist.
Originally posted on Himalayas