Why this grade This listing scored 54/100, which is a D. It lost the most ground on pay transparency. See the breakdown
- Description depth 20 / 20 How much the posting actually says about the work, measured in characters of real text.
- Freshness 15 / 15 How recently it was posted. Older postings are likelier to be filled or abandoned.
- Remote clarity 8 / 15 Whether "remote" means anywhere, or is quietly restricted to one country.
- Role specificity 6 / 10 Whether the listing is tagged well enough to tell what the role actually is.
- Corroboration 5 / 10 Whether more than one source carries this listing.
- Pay transparency 0 / 25 A published salary range, worth more than any other single factor because it is what a candidate cannot find out without applying.
Every figure above is arithmetic over the posting itself — its salary field, its text, its age, its tags and how many sources carry it. How the grades work →
Data Science Senior Full Time
Australian Citizens residing in Australia only respond.
Job details
Role/s: 1 x EL1 Process Improvement Specialist
The EL1 Process Improvement Specialist is accountable under broad direction to undertake very complex work that delivers quality outcomes across the Service Design functions of the NDIA.
The position is an important team leadership position within the NDIA and will have delegated authority and responsibility to resolve issues and risks across wide-ranging activities of substantial depth involving significant detail. The role requires providing leadership, control, planning, resource management, performance management and decision making for the Team Membership and assigned Contractors working within the work area.
The EL1 Process Improvement Specialist is responsible for actively managing key internal and external stakeholder relationships and where required will represent and negotiate on behalf of the NDIA to advance the NDIA's interests across a range of forums.
Key duties and responsibilities
Responsibilities of the role include but are not limited to:
- Undertaking current-state process mapping of the participant pathway and back-of-house functions
- Developing and executing time and motion studies to support analysis of handling times
- Facilitating engagements with end-users to understand their experiences and pain points
- Collect and analyse various data sources to develop recommendations for process improvements
- Work with service design teams, business analysts, UI/UX designers and business stakeholders to drive collaboration on viable solutions
- Support the design and delivery of the testing programme with end-users to understand effectiveness of process improvements and develop a continuous improvement backlog
- Providing guidance and coaching of team members on best practice process design and optimisation.
(NOTE: the key responsibilities of the role are based on current priorities and may change over time)
Originally posted on Himalayas
Apply for this role Opens himalayas.app — the link as listed; we have not yet verified it is the employer's own page
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Where this listing came from
- 10 Oct 2026 Himalayas first sighting
Seen on 1 board over 0 days.