Description review
Key Account Manager
Stoneridge · United States · back to the listing
HR standards
55/100
needs work
Title ↔ description
90/100
strong
Reads as
Sales Representative
98% confident
What this role officially is
commercial sales representative — ESCO, the EU occupation classification
Commercial sales representatives represent a company in selling and providing information on goods and services to businesses and organisations.
Also known as: field sales representative, technical and commercial sales executive, field sales executive, sales and marketing consultant, business development representative, technical and commercial sales representative
How others title the same work
Large employers
- EHR Principal Sales Executive, HCLS US Providers Amazon.com
- Channel Partner Sales Executive Canonical
- Embedded Devices Software Solution Sales Account Manager Canonical
- Embedded Devices Software Solution Sales Manager (APAC) Canonical
- Embedded Devices Software Solution Sales Manager (Americas) Canonical
Startups
- Account Executive (Full Cycle) AviaryAI
- Founding GTM / AEs Balance
- Business Development / Sales Intern Blaze
- Sales Intern Blaze
- Account Executive Blee
What the listing never says
- 16 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity
- No pay range published. Candidates cannot tell whether applying is worth their time. Pay transparency
- No location or timezone policy stated, so a candidate cannot tell where they may work from. Scope clarity
The listing, marked up
Nothing in the wording of this listing tripped a check. The scores above still judge how complete and coherent it is.
Since 1965, Stoneridge has designed and manufactured advanced, award-winning technologies including driveline and transmission actuation systems, vision systems, emissions control systems, safety systems, and security and monitoring systems for vehicle OEMs in the commercial vehicle, automotive, off-highway and agricultural vehicle markets. We’re focused on the areas of greatest market need – both today and tomorrow. Our core products and technologies are aligned with industry megatrends including safety and security, vehicle intelligence, fuel efficiency and emissions. Join the Stoneridge Team as we continue to build upon our strong history and reputation for quality products to deliver innovative products and systems that address a need, exceed our customers’ expectations, and motivate our team.
JOB SUMMARY:
The Key Account Manager will build, strengthen, and manage strategic partnerships with North American Top 100 fleet and dealership customers. This role analyzes each customer’s market position, business strategy, challenges, needs, processes, value chain, and key drivers—and effectively communicates these insights to the Stoneridge Electronics Division. The KAM will identify and pursue strategic business opportunities by building strong relationships and internal champions within each account, enabling these champions to advocate successfully for Stoneridge solutions.
The Key Account Manager is also responsible for engaging with key industry influencers to create a comprehensive catalog of Voice of Customer (VOC) requirements for new products, features, and services. Including managing and leading strategic discussions across multi-million-dollar customer accounts.
This role will work closely and persistently with Product Management and Engineering to ensure that new opportunities and roadmap priorities are informed and driven by VOC insights.
PRINCIPLE RESPONSIBILITIES:
• Own and lead the overall customer relationship for high-profile, revenue-generating accounts as the primary point of accountability for all account-specific matters, including commercial, program, and quality management, while building and maintaining strong relationships with key customer stakeholders and decision-makers
• Build and maintain strong, long-lasting customer relationships. Be “Stoneridge’s voice” at the customer, ensuring that the customer understands our direction, leadership, product pipeline, etc.
• Lead the identification of new business opportunities and collaborate with internal teams to develop a strategy on how to best position Stoneridge to win business
• Grow current portfolio of business, ensure profitability and identify areas for improvement, for both the customer and Stoneridge
• Ensure the timely and successful delivery of Stoneridge solutions, according to customer needs and objectives
• Act as “Voice of Customer” in discussions with internal stakeholders; understanding customer needs, technology trends, processes, strategy, decision makers, etc.
• Drive quotation process with support from product line management, ensuring quotes are submitted on time and in a professional manner, managing the RFQ process through its entirety
• Document and track customer open issues. Drive their resolution with all the other relevant functions (e.g., engineering, operations…)
• Drive contract negotiations with support from the Legal team
EDUCATION, EXPERIENCE AND KNOWLEDGE:
• Bachelor’s degree in business, engineering, or related field, required. MBA, preferred.
• Minimum of 5 years of Key Account Management / Senior Sales or related experience with a track record of successful performance, including leading discussions with multi-million-dollar accounts.
• Demonstrated experience or capabilities in technical sales, required.
• Experience with fleet and /or dealer services, highly preferred.
• Executive-Level communication & presentation skills.
• Extensive experience in team building, coordination, collaboration, and detailed strategy planning and execution, required.
• Willingness to travel up to 50%, domestic mainly, with potential international travel.
Stoneridge is an Equal Employment Opportunity Employer. We do not discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, marital status, mental or physical disability, genetic information, veteran status or any other characteristic protected by the applicable laws in the countries we operate. Stoneridge also prohibits harassment of applicants or employees based on any of these protected categories.
Originally posted on Himalayas
JOB SUMMARY:
The Key Account Manager will build, strengthen, and manage strategic partnerships with North American Top 100 fleet and dealership customers. This role analyzes each customer’s market position, business strategy, challenges, needs, processes, value chain, and key drivers—and effectively communicates these insights to the Stoneridge Electronics Division. The KAM will identify and pursue strategic business opportunities by building strong relationships and internal champions within each account, enabling these champions to advocate successfully for Stoneridge solutions.
The Key Account Manager is also responsible for engaging with key industry influencers to create a comprehensive catalog of Voice of Customer (VOC) requirements for new products, features, and services. Including managing and leading strategic discussions across multi-million-dollar customer accounts.
This role will work closely and persistently with Product Management and Engineering to ensure that new opportunities and roadmap priorities are informed and driven by VOC insights.
PRINCIPLE RESPONSIBILITIES:
• Own and lead the overall customer relationship for high-profile, revenue-generating accounts as the primary point of accountability for all account-specific matters, including commercial, program, and quality management, while building and maintaining strong relationships with key customer stakeholders and decision-makers
• Build and maintain strong, long-lasting customer relationships. Be “Stoneridge’s voice” at the customer, ensuring that the customer understands our direction, leadership, product pipeline, etc.
• Lead the identification of new business opportunities and collaborate with internal teams to develop a strategy on how to best position Stoneridge to win business
• Grow current portfolio of business, ensure profitability and identify areas for improvement, for both the customer and Stoneridge
• Ensure the timely and successful delivery of Stoneridge solutions, according to customer needs and objectives
• Act as “Voice of Customer” in discussions with internal stakeholders; understanding customer needs, technology trends, processes, strategy, decision makers, etc.
• Drive quotation process with support from product line management, ensuring quotes are submitted on time and in a professional manner, managing the RFQ process through its entirety
• Document and track customer open issues. Drive their resolution with all the other relevant functions (e.g., engineering, operations…)
• Drive contract negotiations with support from the Legal team
EDUCATION, EXPERIENCE AND KNOWLEDGE:
• Bachelor’s degree in business, engineering, or related field, required. MBA, preferred.
• Minimum of 5 years of Key Account Management / Senior Sales or related experience with a track record of successful performance, including leading discussions with multi-million-dollar accounts.
• Demonstrated experience or capabilities in technical sales, required.
• Experience with fleet and /or dealer services, highly preferred.
• Executive-Level communication & presentation skills.
• Extensive experience in team building, coordination, collaboration, and detailed strategy planning and execution, required.
• Willingness to travel up to 50%, domestic mainly, with potential international travel.
Stoneridge is an Equal Employment Opportunity Employer. We do not discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, marital status, mental or physical disability, genetic information, veteran status or any other characteristic protected by the applicable laws in the countries we operate. Stoneridge also prohibits harassment of applicants or employees based on any of these protected categories.
Originally posted on Himalayas