Onboarding Specialist - Chinese Speakers

Founders today are building global companies from day one — but the systems that manage their money were built for a different era. Aspire exists to change that! We’re building the financial operating system for global founders, bringing banking, software, and automation into a single platform so businesses can move faster across borders and stay focused on building. Aspire is built by people who think from first principles, care deeply about solving hard problems, and take real ownership of their work. Our team brings global experience from leading fintech and technology companies, and many of us are former founders and operators who understand what it takes to build thoughtfully, make trade-offs, and deliver at scale in a global environment. Backed by leading global investors including Y Combinator, Peak XV, and Lightspeed, Aspire has been trusted by more than 50,000 startups and growing businesses worldwide to manage their finances since 2018. Together with partners like J.P. Morgan, Visa, and Wise, we’re building for the next generation of global companies. About the role As Aspire grows, ensuring every client relationship is properly vetted and remains compliant is critical to protecting the business and our customers. This role exists to keep client records aligned with Anti-Money Laundering (AML) and Know Your Business (KYB) regulatory standards, catching gaps and closing them before they become risks. You'll work rotating shifts, including weekends, as part of a team that operates around the clock to keep Aspire's client base compliant. About the team Our Financial Crime Risk tribe protects Aspire and our customers from fraud, money laundering, and other financial crime. You'll work on the controls, monitoring, and investigations that keep our platform safe and compliant. What you'll own Ensure all client records are compliant with AML and KYB regulatory standards in a timely fashion Review the collection and verification of data to ensure all KYB records are accurate and complete Liaise with customers to obtain missing documents Perform enhanced due diligence on sensitive clients Stay current with regulatory changes and requirements around AML & KYB obligations What you need to be successful A bachelor's degree with outstanding academic records 1–3 years of experience as a KYB Analyst or in a related role, preferably within a bank or financial technology Strong understanding of KYB and AML procedures for financial institutions Proficient written and verbal communication skills in English and Cantonese/Mandarin (Cantonese preferred) Analytical, with strong communication skills and attention to detail Willing to work rotating shifts, including weekends Passionate about fintech and a strong fit for a start-up culture, comfortable operating with flexibility in a fast-paced, constantly evolving, and collaborative environment Has a strong grasp of artificial intelligence concepts and the ability to apply AI tools (e.g. Claude, n8n, etc.) and frameworks to solve real-world problems at Aspire