Product Manager

About Us Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response. Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary

The Product Manager drives the strategy, discovery, and delivery of Sophos Firewall and its cloud-based multi-firewall management capabilities in Sophos Central, the core of Sophos’ network security portfolio. You will partner closely with engineering, design, sales, and customer success to build solutions that protect organizations across distributed, hybrid, and cloud-first environments. This Product Manager role owns the full product lifecycle, including identifying market opportunities and defining strategy through launch, adoption, and scaling. The primary focus will be Sophos Firewall (XGS appliances, virtual and cloud-hosted firewalls, and SFOS) and Multi-Firewall Management from Sophos Central, including centralized policy, configuration, monitoring, reporting, and orchestration of firewall estates at scale for enterprises and MSPs. You’ll operate at the intersection of security domain expertise, customer insight, and technical execution, with a global scope that includes regular collaboration with regional teams. What makes this role unique is the combination of breadth and depth: you’ll shape product direction in one of the most established yet rapidly evolving segments of cybersecurity, working across every function of the business.

What you will do

• Own the end-to-end product lifecycle for capabilities within Sophos Firewall and Multi-Firewall Management in Sophos Central, including centralized management of firewall policies, templates, configuration, and firmware across large and distributed deployments. This includes discovery and research through definition, delivery, launch, and iteration.

• Define and maintain a clear product roadmap grounded in evolving security needs, competitive dynamics, and business objectives.

• Develop expertise in next-generation firewall and network security use cases, with particular focus on central management at scale (including MSP and multi-tenant scenarios), SD-WAN, VPN, and integration with Sophos Central, XDR/MDR, and ZTNA — understanding how businesses deploy these capabilities to secure branch and campus networks, reduce attack surfaces, and simplify operations.

• Conduct customer discovery through interviews, data analysis, and close collaboration with global and regional sales teams, partners, and MSPs to uncover high-value network security and management problems worth solving.

• Translate complex security and networking requirements into clear product requirements, user stories, and acceptance criteria that enable engineering teams to deliver with confidence.

• Partner with engineering to guide development, remove blockers, and ensure quality outcomes

• Stay current on the competitive landscape (e.g., Fortinet, Palo Alto Networks, Check Point, Cisco, WatchGuard) to inform positioning and roadmap decisions.

• Drive go-to-market planning in collaboration with sales, marketing, and customer success, including enablement on use cases and differentiators.

• Define and track key product metrics, such as Sophos Central firewall onboarding and adoption, managed-firewall attach rate, and operational efficiency, using data to inform decisions and communicate results to stakeholders.

• Present product strategy, progress, and results to the product leadership team and Senior Management Team

• Report to the VP of Product Management

What you will bring

• At least 5+ years of strong experience in product management having domain knowledge of cybersecurity, network security, or a related B2B SaaS environment

• Strong understanding of the network security market, including next-generation firewall capabilities such as IPS, application control, web and TLS inspection, VPN, SD-WAN, and zero-trust network access

• Familiarity with centralized firewall management platforms and how enterprises and MSPs manage policy, configuration, and visibility across many firewalls and sites from the cloud

• Understanding of cloud-managed security operations — multi-tenancy, role-based access, templates and group-based policy, API and automation — and how they reduce operational overhead and configuration drift

• Proven track record of taking products from early discovery through launch and scaling in a technical domain

• Ability to translate complex security and networking concepts into clear product strategy and actionable requirements

• Comfort with data — you use quantitative and qualitative insights to drive prioritization and measure success

• Excellent cross-functional communication skills, with the ability to influence without authority across engineering, sales, design, and leadership

• Experience collaborating with global or distributed teams and engaging with enterprise customers, partners, and prospects

• Bachelor's degree or equivalent experience; technical degree, or security/networking certifications (CISSP, CCNP, etc.) are a plus

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Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos? · Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship. · Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit · Employee-led diversity and inclusion networks that build community and provide education and advocacy · Annual charity and fundraising initiatives and volunteer days for employees to support local communities · Global employee sustainability initiatives to reduce our environmental footprint · Global fitness and trivia competitions to keep our bodies and minds sharp · Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To You We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos