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Description review

Implementation Specialist 1

Colibri Group · 1 Remote · back to the listing

HR standards

65/100

needs work

Title ↔ description

46/100

poor

Reads as

Technical Writer

83% confident

What this role officially is

technical communicator — ESCO, the EU occupation classification

Technical communicators prepare clear, concise and professional communication from product developers to users of the products such as online help, user manuals, white papers, specifications and industrial videos. For this, they analyse products, legal requirements, markets, customers and users. They develop information and media concepts, standards, structures and software tool support. They plan the content creation and media production processes, develop written, graphical, video or other contents, generate media output, release their information products and receive feedback from the users.

Also known as: technical editor, technical documentation author, senior technical communicator, technical communicators, technical content developer, user experience designer

How others title the same work

Large employers

  • Technical Author (multiple roles and seniority levels) Canonical Ltd.
  • Manager I, Documentation Datadog

What the listing never says

  • 17 bullet points. Long requirement lists deter qualified candidates, who read them as hard gates. Scope clarity

The listing, marked up

At Colibri, culture is a critical part of our collective success, and we live our values everyday: Love, Joy,

Boldness, Teamwork and Curiosity. These values guide our interactions with each other, our customers,

and the community as a whole.

We have a rich and storied history. Colibri is one of the pioneers of online professional education,

introducing some of the first web-based professional education courses in 2001. Today, the company’s

family of brands are the leading online professional education platforms in their respective end-markets.

We proudly serve >1 million customers annually and employ more than 1,500 mission-aligned

professionals. To learn more, please visit: www.colibrigroup.com

Overview:
The Implementation Specialist I role is primarily responsible for developing and implementing course content. The position will work within cross-functional project teams to build and deliver innovative print and/or digital course materials for the professional and higher education markets. The Implementation Specialist may work with proprietary course builder software, established content development software, content management systems and learning management systems. Utilizing templates, guidelines, and established processes, this role will work across product lines in a matrixed, deadline-driven environment to produce innovation and engaging material for our students. This position may also contribute to the support and maintenance requests to meet the team’s required service level contracts with clients.

Essential Duties and Responsibilities
• Develops and updates course content materials according to the specifications, standards, and guidelines of the project with oversight from a senior level position.
• Formats content per project design specifications.
• Maintains course and academic content in established storage systems and databases using Institutional protocols, processes and procedures.
Effectively operates in a team environment, collaborating with Course Development team members during course development.
• May prepare PDF files and deliverables for print vendors, internal stakeholders, and partners as needed.
• Actively participates on project teams in assisting with planning, scheduling, and problem solving.
Effectively utilizes appropriate technology such as authoring tools, production software, content management system, digital asset system, learning management system and other technical tools/software applications used within the organization as required.
• Completes other duties as assigned1 .

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Bachelor’s degree in Instructional Design, Instructional Technology, Graphic Arts, or a related area (e.g., publishing; education)
• 1-2 years of experience building online courses in a fast-paced environment
• Expertise creating complex content in PowerPoint is required
• Expertise working in InDesign to created printed textbook files strongly preferred
• Experience building courses in Articulate Rise/Storyline preferred
• Experience with graphic design is a plus
• Proven ability to manage multiple assignments simultaneously and prioritize effectively
• Ability to work in a fast paced team environment--both as an individual contributor and as a collaborative member of the team
• Ability to learn and implement new technologies and adapt processes for continuous improvement, particularly by using AI tools such as Copilot or Claude
• Strong communication and organizational skills
• A positive attitude is key!

Colibri Group welcomes applicants from all backgrounds and experiences, and we understand that not every candidate will meet every requirement listed in the job description. Research has shown that women and people of color may be less likely to apply to jobs unless they feel they meet every qualification, and we want to actively combat this bias in our hiring process. If you're excited about the role and believe you have the skills and experience to contribute to our team, we encourage you to apply, even if your background doesn't align perfectly with every qualification listed. We are committed to building a diverse and inclusive workplace, and we believe that diversity of perspectives and experiences is essential to our success. You may be just the right candidate for this role or another position within our organization. Don't hesitate to take the leap and apply today!