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Why this grade This listing scored 48/100, which is a D. It lost the most ground on pay transparency. See the breakdown
- Description depth 20 / 20 How much the posting actually says about the work, measured in characters of real text.
- Pay transparency 12 / 25 A published salary range, worth more than any other single factor because it is what a candidate cannot find out without applying.
- Freshness 8 / 15 How recently it was posted. Older postings are likelier to be filled or abandoned.
- Remote clarity 8 / 15 Whether "remote" means anywhere, or is quietly restricted to one country.
- Corroboration 5 / 10 Whether more than one source carries this listing.
- Role specificity 0 / 10 Whether the listing is tagged well enough to tell what the role actually is.
-5 Ghost-job penalty — Deducted for signals that this posting may not be a real, currently-open role — staleness, repeated relisting, or talent-pool language.
Every figure above is arithmetic over the posting itself — its salary field, its text, its age, its tags and how many sources carry it. How the grades work →
This listing does not state a salary
$40k – $62k
That is the middle half of what comparable roles paid on this board over the last 90 days — 82 listings that did publish a figure, median $53k. It is not this employer's offer, and we have no idea what they pay. It is only what the rest of the market advertised.
Salary: R29 000 per month
Remote Recruitment is hiring a Customer Support Specialist to work from home in South Africa for a UK business. You will handle customer questions across email, live chat and phone, and take ownership of problems until they are properly resolved.
Full-time and 100% remote, working 09:00–17:00 UK time (11:00–19:00 SAST).
Key responsibilities
- Respond to customer queries over email, live chat and phone
- Investigate issues thoroughly rather than passing them along
- Keep the ticketing system tidy and up to date
- Write clear help articles and canned responses for common questions
- Spot patterns in complaints and feed them back to the product and operations teams
- Follow up with customers after resolution to confirm they are happy
What you will need
- Experience with customer support in a service, retail, SaaS or contact centre environment
- Familiarity with helpdesk tools such as Zendesk, Freshdesk or Intercom
- Excellent written English and a friendly, plain-speaking tone
- Good judgement about when to escalate and when to solve it yourself
- A quiet home workspace, reliable computer and stable fibre internet
- A backup power solution for load shedding
What is on offer
- A permanent, fully remote position with a UK employer
- UK business hours with a clear finish time
- Training on the product and the tools you will use
- A path into senior support, quality or team leadership
If you like solving problems properly the first time, apply through Remote Recruitment.
Originally posted on Himalayas
Apply for this role Opens himalayas.app — the link as listed; we have not yet verified it is the employer's own page
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Where this listing came from
- 29 Aug 2026 Himalayas first sighting
Seen on 1 board over 0 days.