This one is closed
Live roles like this one
-
B
4h ago
OPENLANE United States $60k - $65k/yr
- C 9h ago
-
B
8h ago
Post-Implementation Consultant - Master Data Management Platform
Veeva Systems United States $70k - $140k/yr
-
B
8h ago
Managed Services Consultant - Align
Veeva Systems United States $70k - $140k/yr
See every "Customer Onboarding Specialist" role →
Get new “Customer Onboarding Specialist” roles by email
One email a day with what is new in "Customer Onboarding Specialist". Nothing new, no email.
We confirm the address first, and every mail carries an unsubscribe link. Alerts are ours, not a third party's.
Why this grade This listing scored 48/100, which is a D. It lost the most ground on pay transparency. See the breakdown
- Description depth 20 / 20 How much the posting actually says about the work, measured in characters of real text.
- Pay transparency 12 / 25 A published salary range, worth more than any other single factor because it is what a candidate cannot find out without applying.
- Freshness 8 / 15 How recently it was posted. Older postings are likelier to be filled or abandoned.
- Remote clarity 8 / 15 Whether "remote" means anywhere, or is quietly restricted to one country.
- Corroboration 5 / 10 Whether more than one source carries this listing.
- Role specificity 0 / 10 Whether the listing is tagged well enough to tell what the role actually is.
-5 Ghost-job penalty — Deducted for signals that this posting may not be a real, currently-open role — staleness, repeated relisting, or talent-pool language.
Every figure above is arithmetic over the posting itself — its salary field, its text, its age, its tags and how many sources carry it. How the grades work →
This listing does not state a salary
$75k – $121k
That is the middle half of what comparable roles paid on this board over the last 90 days — 64 listings that did publish a figure, median $103k. It is not this employer's offer, and we have no idea what they pay. It is only what the rest of the market advertised.
We are a category leading online management software for gyms, martial arts schools, yoga studios and other fitness and wellness businesses. We have an awesome product loved by thousands of businesses and we need your help to partner with our newest customers to facilitate their data migration, configuration & training, in order to ensure they are set up for an enduring relationship with the company.
It’s an exciting time to join, as you’ll be the second Onboarding Specialist for our team and partner with our current Onboarding Specialist and VP of Customer Success to build out our playbooks. We also recently raised a $32.5 million growth investment from Five Elms Capital, positioning our company and team for the next phase of growth.
Duties and Responsibilities
- Project manage onboarding for a high volume of customers (20-40 monthly) via phone, email and video calls
- Support customers with their data migration via export & import tools
- Assess customer specific needs and guide customer configurations accordingly
- Train new customers and their staff on the website's functionality
- Deliver a world class and efficient customer launch experience
- Act as a liaison between the customer and the Product team to represent the customer feedback
- Proactively address issues and manage escalations
- Collaborate with the Vice President of Customer success to build out Onboarding systems and playbooks
Requirements
- 2-4 years of relevant onboarding, training, customer service, or project management experience
- Motivated by the success of others and helping customers
- Experience with data migration & Microsoft Excel
- Effective project manager
- Ability to communicate effectively in written & verbal form
- Attention to detail & organization
- Adept at using technology (CRM, Slack, etc) to function effectively in a remote environment
- Comfort working at a fast paced and evolving company
- Ability to quickly learn new software products & become a product expert
Benefits
Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:
- Permanent remote work flexibility
- Paid Time Off
- Annual performance bonuses
- Dedicated coaches offer an extra channel of support and skill-building
- Opportunities for professional growth
At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.
Learn More
Stay updated on open roles and industry insights.
Follow us on:
- YouTube
- Visit our website:
Tune in to our What Worked podcast
Check out What Worked podcast, hosted by our founders, Mike and Tyler, featuring conversations with business executives and founders—including some of our clients.
Originally posted on Himalayas
Apply for this role Opens himalayas.app — the link as listed; we have not yet verified it is the employer's own page
Quick question · anonymous · one tap
Would you apply to this job?
Answer to see what other job seekers said.
Your turn · no account needed
Help the next applicant
You may know something about this listing that we cannot see from here. One tap. No account needed. Signed-in reports earn points once the evidence agrees with you.
I know what it pays
Sign in with Google to earn points for reports — 100 confirmed points buy a week of Early Access.
Where this listing came from
- 30 Aug 2026 Himalayas first sighting
Seen on 1 board over 0 days.