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Senior Manager, Commercial Capabilities

Juul Labs USA

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Posted 01 Sep 2026
Last seen 02 Oct 2026
Location USA
Lifecycle mature
Grade D
Why this grade This listing scored 54/100, which is a D. It lost the most ground on pay transparency. See the breakdown

-5 Ghost-job penalty — Deducted for signals that this posting may not be a real, currently-open role — staleness, repeated relisting, or talent-pool language.

Every figure above is arithmetic over the posting itself — its salary field, its text, its age, its tags and how many sources carry it. How the grades work →

This listing does not state a salary

$100k – $148k

That is the middle half of what comparable roles paid on this board over the last 90 days — 60 listings that did publish a figure, median $124k. It is not this employer's offer, and we have no idea what they pay. It is only what the rest of the market advertised.

What this role involves →

Full-Time Director Product & Operations

THE COMPANY:

Juul Labs's mission is to transition the world’s billion adult smokers away from combustible cigarettes, eliminate their use, and combat underage usage of our products. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.

We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career is compelling, read on for more details.

The Senior Manager, Commercial Capabilities is a hands-on leader responsible for managing and optimizing the tools and platforms that support the US Commercial organization. Reporting to the Sr. Director, Commercial Planning & PMO, this role is focused on CRM administration and roadmap ownership for Commercial technology improvements. The Senior Manager will work closely with Commercial leadership, IT, and external vendors to maintain and enhance our Commercial technologies.

The ideal candidate brings either solid software engineering experience applied to Commercial systems, or strong process operations skills with hands-on experience in enterprise technology platforms — paired in both cases with cross-functional collaboration skills and the ability to lead a small team.

KEY RESPONSIBILITIES:

Commercial Systems Operations & Planning

Salesforce Platform Management

Tool Development & Delivery Oversight

AI Roadmap for Commercial

Cross-Functional Stakeholder Collaboration

Team & Vendor Coordination

PERSONAL AND PROFESSIONAL QUALIFICATIONS:

We are open to candidates from two primary backgrounds — what matters most is the combination of systems thinking, collaborative leadership, and a track record of delivery.

Process Architecture / Operations Track

Technical / Engineering Track

Required for All Candidates

EDUCATION:

JUUL LABS PERKS & BENEFITS:

Juul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. We will consider for employment qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance. Juul Labs also complies with the employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Juul Labs in the US. #LI-remote

SALARY RANGES:
Salary varies by role, level and location, and is dependent on the cost of labor in a given
geographic region among other factors. These ranges may be modified at any time.

LOCATIONS:
Tier 1 Locations: Greater New York City, and San Francisco Bay Area
Tier 2 Locations: Greater Boston, Washington DC Metropolitan Area, Seattle/Tacoma,
Greater Sacramento, Southern California (Los Angeles/OC/San Diego, Riverside and Imperial counties)
Tier 3 Locations: Rest of New England, NY Capital District, Rest of New Jersey, Greater
Philadelphia, Pittsburgh, Delaware, Rest of Maryland, Rest of Virginia, North Carolina,
Atlanta, Miami-Fort Lauderdale-WPB, Chicagoland, Dallas, Houston, Austin,
Minneapolis/St. Paul, Colorado, Phoenix, Las Vegas, Reno, Carson City NV., Portland Ore./Vancouver
Wash., Rest of California, Hawaii
Tier 4 Locations: Rest of US including Alaska and Puerto Rico

Tier 1 Range:

$144,000—$180,000 USD

Tier 2 Range:

$131,000—$164,000 USD

Tier 3 Range:

$123,000—$154,000 USD

Tier 4 Range:

$122,000—$152,000 USD

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Description review

53/100 HR standards 58/100 Title ↔ description 46/100 Fit to the official role
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Where this listing came from

  1. 01 Sep 2026 Jobicy first sighting

Seen on 1 board over 30 days. The employer edited the description 1× since we first recorded it.