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Why this grade This listing scored 59/100, which is a C. It lost the most ground on pay transparency. See the breakdown
- Description depth 20 / 20 How much the posting actually says about the work, measured in characters of real text.
- Pay transparency 12 / 25 A published salary range, worth more than any other single factor because it is what a candidate cannot find out without applying.
- Corroboration 10 / 10 Whether more than one source carries this listing.
- Freshness 8 / 15 How recently it was posted. Older postings are likelier to be filled or abandoned.
- Remote clarity 8 / 15 Whether "remote" means anywhere, or is quietly restricted to one country.
- Role specificity 6 / 10 Whether the listing is tagged well enough to tell what the role actually is.
-5 Ghost-job penalty — Deducted for signals that this posting may not be a real, currently-open role — staleness, repeated relisting, or talent-pool language.
Every figure above is arithmetic over the posting itself — its salary field, its text, its age, its tags and how many sources carry it. How the grades work →
This listing does not state a salary
$75k – $121k
That is the middle half of what comparable roles paid on this board over the last 90 days — 64 listings that did publish a figure, median $103k. It is not this employer's offer, and we have no idea what they pay. It is only what the rest of the market advertised.
Internship Any Customer Support & Success
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. Binance is trusted by more than 320 million people in 100+ countries for its industry-leading security, transparency, trading engine speed, protections for investors, and unmatched portfolio of digital asset products and offerings from trading and finance to education, research, social good, payments, institutional services, and Web3 features. Binance is devoted to building an inclusive crypto ecosystem to increase the freedom of money and financial access for people around the world with crypto as the fundamental means.
About Binance Accelerator Program
Binance Accelerator Program (BAP) is a 3-6 month internship program designed for Early Career talent to have firsthand experience in the rapidly expanding digital assets space. You will be given the opportunity to develop your skills at Binance and understand what it’s like to work at the world's leading blockchain ecosystem. As part of your internship in the BAP, there will also be opportunities for networking and development, which will expand your professional network and build transferable skills to propel you forward in your career. Learn about the BAP Program HERE.
Who may apply
Current university students and recent graduates.
*Terms of employment / engagement shall be subject to contract and local applicable laws
Job Description
- Support the team in handling day-to-day VIP client requests, follow-ups, and basic account/product enquiries with a high level of responsiveness and professionalism.
- Build positive relationships with assigned clients and gradually develop an understanding of their trading activities, preferences, and business needs.
- Take ownership of client issues, investigate the root cause, and coordinate with Product, Compliance, Risk, Operations, and other teams to drive issues toward resolution.
- Monitor client activity, trading behaviour, and engagement data using spreadsheets or internal tools to identify unusual trends, client needs, and potential opportunities.
- Maintain accurate client profiles, communication records, follow-up actions, and account information to ensure proper coverage and continuity within the team.
- Develop a strong working knowledge of Binance products—including Spot, Futures, Margin, Options, Earn and OTC—and understand how different types of trading clients use these products.
- Track relevant crypto, trading, and competitor developments and share useful observations or market intelligence with the team.
- Demonstrate a hardcore, self-driven attitude: learn quickly, take ownership without constant supervision, stay highly responsive, and proactively identify ways to improve client service and team operations.
Job Requirements
- Strong interest and basic knowledge in crypto + financial markets.
- Understand basic concepts such as Spot, Futures, Margin, leverage, liquidity, maker/taker.
- Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders.
- Strong analytical ability and comfortable with Excel/Google Sheets.
- Demonstrates personal curiosity about trading—ideally actively follows or trades financial markets.
- Fast learner and proactive, hungry for knowledge and who can absorb Binance products quickly.
- Strong ownership, responsiveness and attention to detail.
- Comfortable working in a fast-paced, high-pressure environment.
Compensation
Additional Information
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.
Apply for this role Opens jobicy.com — the link as listed; we have not yet verified it is the employer's own page
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Where this listing came from
- 04 Sep 2026 Himalayas first sighting
- 11 Sep 2026 Jobicy also listed, 7 days later
Seen on 2 boards over 7 days.