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Why this grade This listing scored 51/100, which is a D. It lost the most ground on pay transparency. See the breakdown
- Description depth 20 / 20 How much the posting actually says about the work, measured in characters of real text.
- Freshness 12 / 15 How recently it was posted. Older postings are likelier to be filled or abandoned.
- Remote clarity 8 / 15 Whether "remote" means anywhere, or is quietly restricted to one country.
- Role specificity 6 / 10 Whether the listing is tagged well enough to tell what the role actually is.
- Corroboration 5 / 10 Whether more than one source carries this listing.
- Pay transparency 0 / 25 A published salary range, worth more than any other single factor because it is what a candidate cannot find out without applying.
Every figure above is arithmetic over the posting itself — its salary field, its text, its age, its tags and how many sources carry it. How the grades work →
This listing does not state a salary
$75k – $121k
That is the middle half of what comparable roles paid on this board over the last 90 days — 64 listings that did publish a figure, median $103k. It is not this employer's offer, and we have no idea what they pay. It is only what the rest of the market advertised.
Customer Service Sales Senior Full Time
- Legacy & Innovation: We were created more than 260 years ago as the world’s first marine classification society to improve and set standards for the safety of ships.
- Global Impact: Our digital solutions are relied upon by more than 30,000 vessels, following the acquisition of OneOcean in 2022 and Ocean Technologies Group in 2024.
- Product Offering: Covering five proven product areas - learning, fleet operations, compliance, voyage planning and performance management - supporting its customers from ship to shore, from training and people operations, to voyage compliance and optimisation.
**Please note we are looking for proficiency in both English and French language skills**
🚢 Your Voyage Ahead:
Account Management & Customer Relationships- Participate in regular check-ins and business reviews to maintain strong relationships
- Develop org charts and stakeholder engagement plans to navigate customer organizations in coordination with the CEM
- Attend the CEM-led C-Level engagements in order to remain aligned on the strategic objectives being driven by Customer Engagement
- Qualify decision-making processes, criteria, and compelling events to drive deals forward
- Assess pain points and business impact to position the right solutions
- Drive upsell and cross-sell opportunities to expand revenue within key accounts
- Support renewals and contract negotiations to maximize customer lifetime value
- Work closely with your sales counterparts to demonstrate product value
- Develop and present ROI and business case proposals and solution strategy for customers
- Own quote preparation, pricing discussions, and deal negotiations along with your sales counterparts
- Collaborate with Rev Ops and Deal Desk for contract review and approvals
- Revenue growth through upsells and cross-sells
- High renewal and retention rates
🚢 Recommended to Bring on Board:
- Bachelor’s degree in business, Marketing, or a related field (MBA preferred)
- Experience in maritime technology
- Professional level French speaker
- Professional certifications in customer success, account management, or sales are a plus
- Extensive experience in account management, customer success, or related roles within technology, SaaS, or service industries
- Knowledge of the maritime industry and experience in crewing, training, or QHSE departments
- Proven track record of managing high-value client accounts and driving revenue growth through strategic account development
- Strong leadership experience, including team management and cross-functional collaboration
- Expertise in client relationship management and developing long-term client partnerships
- Ability to analyse client data and develop strategic account plans
- Strong presentation and public speaking skills
- Ability and willingness to travel (domestic and international
Originally posted on Himalayas
Apply for this role Opens himalayas.app — the link as listed; we have not yet verified it is the employer's own page
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Where this listing came from
- 20 Sep 2026 Himalayas first sighting
Seen on 1 board over 0 days.