Senior Manager - Technology - Service Management.MGN Pak - TECH - Service Manage

Mashreq Pakistan

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Posted 10 Oct 2026
Last seen 10 Oct 2026
Location Pakistan
Lifecycle fresh
Grade D
This listing scored 48/100, which is a D. It lost the most ground on pay transparency. See the breakdown

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This listing does not state a salary

$100k – $148k

That is the middle half of what comparable roles paid on this board over the last 90 days — 60 listings that did publish a figure, median $124k. It is not this employer's offer, and we have no idea what they pay. It is only what the rest of the market advertised.

What this role involves →

Operations Manager Senior Full Time

We are 24 x 7 technology service management operation unit of the Bank. We are focused on Service availability and ensure uninterrupted Technology Services to our Staffs and Customers through ITIL process governance, leading service improvements and driving automation with an aim to provide world class customer and employee experience.

We support several business groups and operation units with varied applications usage patterns that are built on multiple technology stacks. These services/applications are created via traditional, scrum and agile development methodologies, hosted and managed on private, public & hybrid cloud and also on-prem data centers across our operational geographies including UAE, Egypt, UK, USA, HK, India and other international locations.

As an Incident manager in Service Management, you will be responsible for managing Incident as per ITIL process in 24X7 roaster. Take actions to identify opportunities to improve process controls and simplify processes. You will ensure right severity classification of incidents, appropriate comms to technology and business stakeholders and will drive the faster resolution of the incidents, maintaining data quality of documenting events.

Originally posted on Himalayas

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45/100 HR standards 38/100 Title ↔ description 66/100 Fit to the official role
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Where this listing came from

  1. 10 Oct 2026 Himalayas first sighting

Seen on 1 board over 0 days.